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Europeans will be able to request assistance from consulates from another Member State outside the European Union.

Europeans will be able to request assistance from consulates from another Member State outside the European Union.

European citizens can request assistance from May at the consulate or embassy of any member state when they are in a country outside the EU where their country of origin does not offer consular services, whether residents or tourists.
Thus, the new European regulations that will come into effect this first of May will establish common rules on contingency plans so that EU citizens not represented in a third country receive protection when a crisis or a natural disaster occurs, as well as in a situation of serious illness, loss or theft of passport or arrest.
Requests for travel documents in emergency situations represent more than 60 percent of all cases of consular assistance to European citizens not represented in a country outside the EU, although the new rules also provide for assistance to victims of a crime, a serious accident, or those nationals who have serious health problems.

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May 2018